Moving to a new home or office can be an exciting chapter in your life, but it often comes with a barrage of unfamiliar terminology that can leave you feeling lost amidst the packing boxes. At Thomas Pardy, our removals experts in Bournemouth understand that the world of removals has its own unique language, and deciphering it can make your moving journey smoother and more enjoyable.
Welcome to our comprehensive removals glossary, where our experts unravel the intricacies of removals jargon. We’ve dedicated years to perfecting the art of relocation, and now, we’re here to share our knowledge with you. Whether you’re a seasoned mover looking to brush up on your knowledge or a first-time relocator seeking clarity, this glossary is your essential companion.
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z
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Acceptance Form: The acceptance form is a crucial document that confirms your agreement with the terms and conditions set by the moving company. Once signed and returned to the agency, this form will provide you with a detailed estimate outlining the specifics and cost of the removal service. It’s essential to review this document carefully to ensure you are on the same page with your movers.
Access: Access refers to how easily the moving company can load or unload your belongings from your residence. Several factors can affect the level of accessibility, including the distance from your house or apartment to the parked moving vehicle and the availability of suitable lifts on the property. Adequate access can significantly impact the efficiency of your move.
Accessorial (Additional) Services: In addition to the actual transportation of household items, you may require or request additional services, such as packing, unpacking, appliance maintenance, or handling large items. These additional services come with extra charges in addition to the transportation cost, so it’s important to discuss and plan for these services accordingly.
Actual Charges: The actual charges refer to the total cost of your relocation, including all fees and expenses incurred during the moving process. It’s the final amount you’ll need to pay for the entire service.
Advanced Charges: Advanced charges are the costs associated with customer-requested services provided by a third party, not the moving company itself. These services are paid for by the company but are later added to your Bill of Lading, so it’s essential to understand what advanced charges may apply to your move.
Agent: An agent is a moving firm, often a smaller, local company, authorised to act on behalf of a larger, typically nationwide, removals company. They handle communication between the client and the larger company and their services should be covered by the moving estimate provided to you.
Agreed Delivery Date: The agreed delivery date is the mutually agreed-upon date for the delivery of your belongings to your new location. Both the agent and the client must confirm and align on this timeframe to ensure a smooth transition.
Air Ride Suspension: Air ride suspension is a type of vehicle suspension system that lifts the chassis away from the axle using pressurised air. This system provides a safer and more comfortable ride for your belongings compared to traditional spring suspension, especially for long-distance moves.
Air Waybill: An air waybill is a transportation agreement for products between a customer and an air carrier. It serves as both a receipt and a record of the terms of transport.
Appliance Service: If you request to have your home appliances (such as washing machines, dishwashers, or refrigerators) disconnected at your old residence and reconnected at your new place, you may incur an extra charge known as an appliance service fee.
Arrival Notice: An arrival notice is a communication sent by the carrier to the agency, notifying them of the anticipated arrival date of your shipment at its destination.
Automobile Handling Charge: If you are transporting your vehicle as part of your move, you may be required to pay an additional fee for the transportation of your car.
Average Transit Time: The average transit time is the standard time required to transport your cargo from its origin to its destination. Understanding this time frame can help you plan your move more effectively.
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Bill of Lading: The Bill of Lading is a legally binding agreement between a customer and a moving company. It serves as a receipt and provides detailed information about the terms and conditions of the move, including the specifics of the cargo and the agreed-upon cost.
Billable Charges: Billable charges encompass all the expenses that the customer must pay during the relocation process. These charges are itemised on the invoice, detailing each cost associated with the move, ensuring transparency in pricing.
Binding/Non-Binding Estimate: A binding estimate is a contractual agreement between the customer and the moving company, ensuring that the final cost of the move remains fixed once the shipment has been loaded. In contrast, a non-binding estimate offers an initial cost projection based on prior knowledge but can be subject to change depending on factors like the actual weight of the shipment and additional services required.
Blanket Wrap: The practice of blanket wrapping involves securing furniture with protective blankets before loading it onto the moving vehicle. This method is employed to safeguard items during a domestic move, minimising the risk of damage.
Breach Of Contract: Breach of contract occurs when one party fails to adhere to the terms and conditions specified in a contract. It’s essential to prevent disputes and ensure that all parties fulfil their obligations during a move.
Bubble Wrap (Bubble Cushioning Roll): Bubble wrap is a flexible plastic material covered in evenly spaced air-filled bubbles, designed to protect fragile items from breakage during transit. It comes in various types, depending on factors like plastic thickness and bubble size, offering tailored protection for delicate belongings.
Bulky Item: Bulky items refer to large and heavy possessions, such as oversized furniture, kitchen appliances, or vehicles, that require special handling and packing. Moving bulky items typically incurs additional charges due to their size and complexity.
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Cancellation Charges (Cancellation Fee): Cancellation charges, also known as a cancellation fee, are the fees incurred by a customer if they decide to cancel their booked removal service after a specific period. This fee compensates the moving company for their scheduling and preparation efforts.
Cargo (Freight): Cargo, often referred to as freight, encompasses any goods or possessions being transported via ship, aeroplane, or automobile during a relocation. It includes everything from furniture to personal belongings.
Cargo Claim (Freight Claim): A cargo claim, sometimes called a freight claim, is a formal request for compensation made by a customer if their cargo has been lost, damaged, or mishandled during the moving process. This claim is crucial for resolving disputes and ensuring accountability.
Carriage: Carriage refers to the process of moving cargo from one location to another using a carrier or moving company. It encompasses the entire journey, from pickup to delivery, ensuring the safe transportation of goods.
Carrier: A carrier is another term for a licensed moving company that provides removal services. These companies are responsible for the transportation of a customer’s possessions during a move.
Carrier Liability: Carrier liability represents the financial responsibility of the moving company for any lost or damaged cargo during the relocation. The liability amount is determined based on the estimated value of the shipment.
Cartage: Cartage is the act of transporting goods between locations, typically overland. It involves the movement of cargo from one point to another, often within the same city or region.
Claim: A claim is a formal request for compensation made by a customer to the moving company’s insurance in the event of property loss or damage during the move. It is essential for protecting the customer’s interests.
Collection: Collection refers to the process of gathering a customer’s belongings from their old residence, preparing them for transportation, and ensuring they are ready to be moved to the new destination.
Commercial Removal (Office Move): A commercial removal, often known as an office move, involves relocating an entire business, including office equipment, valuable documents, and machinery. It necessitates specialised planning and execution to ensure a smooth transition.
Congestion Charge: The congestion charge is a fee imposed when moving within London’s congestion zone during specific hours on weekdays and weekends. It is important to understand who is responsible for paying this fee based on the moving company’s terms and conditions.
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Declared Value: The declared value represents the estimated worth of a shipment’s contents based on their overall weight. In the event of any damage or loss during transit, the removal company’s liability is determined by this declared value. It’s important to note that if no declared value is specified, the entire shipment will be transported under the standard basic liability, so it’s advisable to consider this when planning your move.
Dedicated Load (Dedicated Truck): A dedicated load refers to the allocation of a moving truck exclusively for a single home move. This ensures that your belongings are the sole focus of the transportation process, minimising the risk of mix-ups or delays with other shipments.
Delivery: The delivery process involves the movement and unloading of the customer’s belongings from the location of collection to their final destination. It’s a crucial phase of the movie where the removal company ensures that your items are safely brought to your new residence.
Delivery Window: The delivery window is the timeframe during which the moving company is expected to transfer your belongings to the new address. This window typically spans between 2 to 4 days and can vary based on various factors, such as distance and scheduling logistics. It’s important to discuss and agree upon a suitable delivery window with your moving company.
Deposit: A deposit is the initial amount of money required to secure a guaranteed removal date. Paying a deposit ensures that your move is scheduled and reserved, providing you with peace of mind regarding the timing of your relocation.
Dolly (Appliance dolly): A dolly is a specialised tool equipped with wheels, designed to facilitate the movement of heavy objects, including large furniture and home appliances. It’s an indispensable device that makes the loading and unloading process more efficient and less physically demanding for the movers.
Domestic Removal: A domestic removal is a move that takes place within the borders of a single country, without crossing international boundaries. This type of relocation is typically more straightforward in terms of logistics and paperwork, making it suitable for moves conducted within the same nation.
Door-To-Door Service: Door-to-door service signifies direct delivery from the starting point to the final destination without any intermediate storage or warehousing. This convenient service can apply to both home and office relocations and often includes the transportation of household items as well as packing and unpacking services.
Dormitory Removal: A dormitory removal is a specialised service that involves transporting a student’s belongings to and from their educational institution’s campus. This service can encompass packing and unpacking and is designed to cater to the unique needs of students, ensuring a smooth transition without the physical presence of the client.
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Elevator (Lift): Elevator or lift is a vertical transportation device that is essential for ease of access during a move. It plays a crucial role in determining the efficiency and convenience of a relocation process, especially in high-rise buildings. Moving companies often assess elevator availability and capacity when planning a move to ensure efficient loading and unloading.
Environmental Fee: An environmental fee is an additional charge that may be applied by moving companies to cover the eco-friendly disposal or recycling of packing materials and items that cannot be transported to the new location. This fee reflects the commitment of some moving companies to responsible and sustainable moving practices, reducing the environmental impact of relocations.
Expedited Service: Expedited service is an option offered by some moving companies that guarantees faster delivery of items within a specific and often shorter timeframe. While this service can expedite your move, it typically comes at a premium cost due to the increased resources and priority assigned to meet the accelerated delivery schedule.
Extra Handling Charge: Extra handling charges are fees associated with the specialised handling of delicate, bulky, or unique items during a move. These charges are applied when items require extra care, such as valuable art pieces, antiques, or fragile electronics. Moving companies have trained personnel and specialised equipment to ensure these items are transported safely.
Extra Pick Up (Extra Delivery): Extra pick-up or delivery refers to additional stops that were not originally included in the initial moving estimate. This could involve collecting items from multiple locations or delivering items to different addresses. It’s important to communicate such requirements with the moving company in advance to avoid surprises and additional charges.
Essentials Kit: An essentials kit, often referred to as a survival kit, is a collection of essential items that are packed separately and easily accessible during a move. This kit typically includes items like toiletries, important documents, medication, and a change of clothes, ensuring that you have immediate access to necessities upon arrival at your new home.
Estimate: An estimate is a preliminary calculation of the expected cost of a move based on the information provided to the moving company. It’s important to note that estimates can be subject to change based on the actual circumstances of the move, such as the final weight of items and any additional services required. Customers should review estimates carefully and seek clarification when necessary.
Estimated Weight: The estimated weight of your items is a calculation made by the moving company based on factors such as the inventory list or a visual survey. This estimate helps determine the cost of your move. It’s crucial to provide accurate information during the estimation process to ensure the most precise estimate possible.
Expedited Service: Expedited service is an option provided by certain moving companies to guarantee the delivery of items by a specific and often expedited date. However, this service typically comes at a higher cost compared to standard relocation services due to the prioritised resources and efforts required to meet the accelerated delivery timeline.
Extra Handling Charge: Extra handling charges are fees associated with the specialised handling of specific items during a move. These charges apply when items, such as delicate antiques, large or heavy furniture, or valuable artwork, require additional care and attention to ensure their safe transport. Moving companies have trained professionals and specialised equipment to handle such items with care.
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Flight Charge: Should your removal team find themselves ascending or descending multiple flights of stairs due to the absence of adequate elevators at either the origin or destination, you may incur a flight charge. This fee accounts for the extra effort required.
Flat Moves: Flat moves, also known as apartment moves, involve the relocation of your belongings from one apartment to another. Whether you’re moving to a new flat within the same building, to a different floor, or to an entirely different apartment complex, flat moves come with their own set of considerations and challenges.
Floor Protectors: These are invaluable plastic sheets placed on carpets or hard floors to shield them from potential damage during the moving process. They serve as a protective barrier against scratches, dents, and stains, ensuring your floors remain pristine.
Freight All Kinds: Irrespective of the type of goods being transported, this fixed fee applies universally. Whether you’re moving delicate heirlooms or sturdy furniture, this cost remains consistent.
Freight Bill: A comprehensive form that itemises the weight, charges, taxes, and payment details for the cargo being transported. It provides a transparent breakdown of the costs associated with your shipment.
Freight Charges: These encompass the expenses associated with relocating your cargo from one location to another. It’s vital to understand these charges to plan your moving budget effectively.
Full-Service Move: Opting for a full-service moving company means entrusting every facet of your move to professionals. From packing and loading to transportation, unloading, and unpacking, they handle it all. Although this option tends to be pricier, it offers unparalleled convenience.
Full (Replacement) Value Protection: This is the pinnacle of insurance coverage for your transported household items. In the event of damage or loss during transit, the removal firm will either replace the item, restore it to its original condition, or cover the costs of replacement. It offers peace of mind when safeguarding your valuables.
Furniture Blankets (Furniture Covers): These substantial, soft covers, often referred to as “furniture blankets,” play a crucial role in shielding your household belongings throughout the moving process. When draped over bannisters, doorways, or walls, they effectively reduce the risk of property damage.
Furniture Dolly: A furniture dolly boasts a sturdy, carpeted wooden body and a robust tubular steel frame, engineered for durability and reliability. Ideal for both commercial and industrial settings, these dolls can withstand the harshest warehouse conditions. They come with a standard powder-coat finish to guard against corrosion.
Furniture Lifter: The furniture lifter is a versatile tool designed to slip beneath heavy furniture and assist with lifting. Various models cater to different lifting needs, offering a practical solution for moving bulky items effortlessly.
Furniture Pads (Furniture Sliders): These convenient cushions can be positioned beneath bulky household items, making it a breeze to move furniture and kitchen appliances within your home. They are instrumental in preventing floor damage and minimising the effort required during your move.
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Goods in Transit Insurance: This essential insurance ensures that your belongings are covered by the removal company’s insurance during transportation. It typically provides coverage of up to £40 per item. However, if you require more comprehensive coverage, it’s advisable to consult with your chosen moving company or your home insurance provider.
Gross Weight: The gross weight represents the total weight of all household items in the moving vehicle, including both the driver and the truck. Accurate calculations of gross weight are crucial for determining shipping costs.
Group Move: A group move refers to the organised and planned relocation of a significant number of employees. This often occurs when a company undergoes office relocations or expansions. Group moves require meticulous coordination to ensure a smooth transition for all employees.
Guaranteed Pickup and Delivery: This premium moving service guarantees specific collection and delivery dates, and it includes compensation provisions for any delays. However, it’s worth noting that minimum weight requirements might apply for this specialised service, so discuss these details with your chosen removal company.
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Handling Charge: The handling charge is a fee applied for the handling of a shipment at both the origin and destination ports. It covers the labour and resources required to load and unload your belongings safely.
Hand Truck (Appliance Dolly): Unlike incline dollies, hand trucks are distinctive due to their two large wheels and the ability to stand upright. They feature an L-shaped design, allowing them to easily slide underneath heavy objects, eliminating the need for manual lifting. After positioning the item, a hand truck can be tilted backward to rest against the rear of the moving vehicle.
Hourly Rate: The hourly rate represents the cost of one mover’s labour for an hour, a pricing method typically applicable to local moves. This rate can vary depending on the number of movers required for the job.
Household Goods (HHG): Household goods encompass all of a homeowner’s personal items that require transportation during a move. This category includes furniture, appliances, clothing, and other possessions.
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Impracticable Operations: Impracticable operations come into play when operational circumstances make it physically impossible for the carrier to complete pickup or delivery with their standard equipment. Specialised equipment and additional manpower may be necessary to fulfil these services, often incurring additional fees specified in the mover’s tariff.
Indemnification: Indemnification is the compensation provided for items that have been damaged or lost during the moving process. It serves as a form of protection for your belongings throughout the relocation.
Indicative Quote: An indicative quote is an initial estimate of removal service costs, subject to potential adjustments based on the results of a pre-move survey. It offers an approximate idea of the expenses associated with your move, pending a more detailed assessment.
In-home Survey: A qualified representative from the removal company conducts an in-home survey, providing an accurate and comprehensive evaluation of the items requiring transportation. This is the most effective method for obtaining precise cost estimates and understanding the scope of services included.
Insurance Certificate: This legal document provides detailed information regarding the insurance coverage offered by the removal company. It is essential to review this document to understand the extent of coverage for your belongings.
Insurance Inventory: An insurance inventory is a detailed list of items covered by the insurance policy. It is crucial to maintain an up-to-date inventory to ensure accurate claims processing in case of loss or damage.
International Relocation (International Move): International relocation refers to the process of moving across international borders. Also known to be part of an oversees removals service, it involves comprehensive services, including handling paperwork, customs procedures, and navigating various fees and regulations. It’s essential to select an experienced international moving company for a seamless transition.
Inventory: The inventory is an exhaustive list of items to be transported and delivered. Maintaining an accurate inventory helps track your belongings throughout the moving process, ensuring nothing is lost or misplaced.
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Last Receiving: The last receiving date serves as a critical deadline for cargo to reach a specific location, ensuring timely boarding onto a designated vehicle for transportation. Meeting this deadline is essential to maintain the efficiency of the entire logistics chain.
Late Delivery: Late delivery occurs when a shipment reaches its final destination after the previously agreed-upon delivery date. Such delays can be caused by various factors, including unforeseen circumstances or logistical challenges, and can impact the overall moving experience.
Less-Than-Truckload (LTL): LTL refers to a shipping method where one client’s cargo shares trailer space with that of another customer. This approach optimises the use of available truck space and can be a cost-effective solution for smaller shipments.
Letter of Authority: A Letter of Authority is a formal document granting a third party permission to communicate with agents on behalf of the client or their employer. This authorisation streamlines communication during the moving process.
Liability Insurance: Liability insurance is a specific type of insurance policy that provides protection against allegations of property damage or bodily injury. It safeguards both the client and the moving company in case of unexpected incidents.
Limited Partnership: A limited partnership is a contractual arrangement in which one party assumes complete liability while the other is accountable only for the extent of their investment. This structure can provide flexibility and risk management in business partnerships.
Load Date: The load date signifies the exact day when the carrier or agency collects the cargo from the client. It marks the commencement of the transportation process and is a pivotal moment in the moving journey.
Load Spread: Load spread dates are estimates provided by the agent, indicating the potential arrival dates of the moving truck at the destination for loading. These dates offer valuable planning insights for clients.
Loading Ramp: A loading ramp is an aluminium structure designed to facilitate the loading and unloading of items into a trailer. Typically located within the moving truck itself, it enhances the efficiency and safety of the moving process.
Local Move: A local move denotes a relocation within a neighbouring area within the same county. It is characterised by its proximity and typically involves shorter distances compared to long-distance or international moves.
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Man and Van Removals: Man and Van removal service typically involve a professional mover (the ‘man’) and a well-equipped van. Unlike traditional removal services with larger trucks, Man and Van services are ideal for smaller moves or when you need to transport a limited number of items.
Mattress Bag: A mattress bag, crafted from durable plastic, is specifically designed to shield your mattress from environmental factors such as dirt, dust, dampness, and debris during the relocation process. Available in various sizes and forms, these bags provide an effective safeguard for your mattress, ensuring it arrives at your new home in pristine condition.
Mechanical Damage: Mechanical damage refers to harm incurred by cargo due to equipment-related errors rather than human errors. This type of damage often results from issues with machinery and can have a significant impact on the condition of transported goods.
Mileage: Mileage signifies the distance between the point of pickup and the final destination. This crucial factor influences transportation costs, with longer distances generally incurring higher expenses.
Moving Process: The moving process encompasses all activities related to your relocation, from the initial contract signing to the day of the move itself and subsequent post-relocation services. Each step is carefully coordinated to ensure a seamless transition to your new residence.
Moving Van: The moving van, also known as a removals truck, is the vehicle responsible for transporting your furniture and belongings to your new home. Choosing the right-size van is essential to accommodate your possessions comfortably.
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Net Weight: The net weight represents the actual weight of your shipment, calculated by subtracting the tare weight (the weight of the empty moving vehicle) from the gross weight (the fully loaded vehicle weight). This figure is instrumental in determining the overall cost of your move.
Non-Allowable List (Prohibited Items): The non-allowable list, often referred to as prohibited items, catalogues goods that professional movers are unwilling to pack or transport due to the potential risks they pose to people or property. Items such as firearms, fireworks, propane tanks, and oversized furniture fall into this category.
Notification Of Delay: A notification of delay is a formal communication sent to the customer, informing them of any deviations from the agreed-upon delivery schedule. This notice includes details about the cause of the delay, the last known location of the delivery truck, and the revised delivery date, ensuring transparency in the event of unexpected setbacks.
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Operating Authority: Operating authority is a legally binding document that delineates and authorises the scope of a carrier’s operations and jurisdiction. It specifies the areas where a moving company is permitted to operate and exercise its authority. Complying with the terms of this document is crucial for a removal company to conduct business within legal parameters.
Order for Service: An order for service is an official authorization that empowers moving companies to transport cargo. This document outlines the specifics of the shipment, such as the items being moved, their origin, destination, and the agreed-upon services to be rendered by the removal company. Ensuring the accuracy of this document is essential for a seamless moving process.
Origin: The origin represents the starting point of a shipment’s journey, typically the location from which your belongings will be collected by the removal company.Understanding the exact origin and its accessibility is vital for efficient planning and execution of the removal process.
Overage: Overage refers to the accidental delivery of a shipment to an incorrect recipient or address. It is a rare occurrence, but when it happens, it necessitates prompt resolution to redirect the shipment to its rightful destination and avoid any disruptions.
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Packing Service: A packing service is an additional service offered by removal companies, where experienced staff members professionally pack your belongings. This service goes beyond the standard transportation and includes the meticulous wrapping, boxing, and securing of items to ensure their safe transit. Opting for a packing service can significantly reduce the stress associated with moving.
Pallet (Skid): A pallet, also known as a skid, is a portable platform used for efficient loading, stacking, and organising cargo for storage and transportation. Pallets are particularly useful for long-distance warehousing and storage, where shipments may need to be transferred between different vehicles during their journey or temporarily stored at a facility before reaching their final destination.
Peak Season Rates: Peak season rates are higher prices applied during specific periods of the year when moving is in high demand. Typically occurring during summer months or holiday seasons, these rates reflect increased costs associated with moving services due to heightened demand. Booking your move outside of peak seasons can result in cost savings.
Parking Restrictions: Parking restrictions encompass rules and regulations enforced by local authorities or governments to manage and control automobile parking within specific areas. It’s essential to be aware of these restrictions when planning your move to avoid any parking-related issues or fines.
Piano Board: A piano board is a specialised moving tool designed specifically for the safe transportation of pianos, especially when navigating staircases. It provides stability and support, ensuring that delicate instruments like pianos are moved without any damage. Using a board is essential to preserve the integrity of these pianos during their move.
Pickup And Delivery Charges: Pickup and delivery charges represent additional fees incurred when transporting cargo between a storage facility and its final destination. These charges cover the logistics and labour involved in collecting your belongings from their origin and delivering them to your new address, ensuring a seamless transition.
Pre-Existing Damage: Pre-existing damage refers to any existing harm or deterioration of an item before the relocation process begins. It’s crucial for both the client and the removal company to document and acknowledge any pre-existing damage to prevent disputes regarding the condition of items during the move.
Preferred Arrival Date (PAD): The preferred arrival date (PAD) is the date that is most convenient for the customer to receive their delivery at the new destination. Discussing and agreeing upon a PAD with your removal company helps align expectations and ensures a smoother moving experience.
Pre-Move Survey: A pre-move survey involves a qualified agent from the removal company visiting the client’s current residence to assess the volume of belongings that need to be transported. This assessment plays a pivotal role in determining the cost of the move, including labour, equipment, and materials required. It offers a more accurate estimate of the overall expenses involved in your relocation.
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Quote: A quote, also known as an estimate, is a preliminary proposal provided by the removal company to the customer. It is based on the information gathered during a survey and tailored to the specific requirements of the client. A detailed quote outlines the expected costs and services involved in the upcoming movie, offering transparency and helping customers make informed decisions.
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Ratchet Straps (Tie Down Strap; Lashing Strap; Tie Down): Ratchet straps, known by various names such as tie-down straps or lashing straps, are essential tools used in the moving industry to secure cargo or equipment during transportation. They feature a ratcheting mechanism that allows for precise tensioning, ensuring items remain securely fastened in place throughout the journey. These versatile straps provide added safety and stability during transit.
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Shipment: A shipment refers to the collection of the customer’s belongings that are transported by the chosen moving company. It encompasses all the items being moved, from furniture and appliances to personal possessions. Effective management and tracking of a shipment are vital to ensure a successful and organised relocation process.
Shipping Order: A shipping order is a set of instructions provided by the customer to the moving company, detailing how a shipment should be transported. It includes essential information such as the destination, preferred delivery dates, and any specific handling requirements. Clear and comprehensive shipping orders help facilitate a smooth and efficient moving process.
Shrink Wrap (Shrink Film): Shrink wrap, also referred to as shrink film, is a versatile polymer plastic film that, when heated, tightly conforms to and envelops items it covers. This protective wrapping shields objects from environmental factors, including dust, moisture, and potential damage during transportation. Shrink wrap is an effective solution for safeguarding delicate or valuable items during a move.
Signing Off: Signing off is the final confirmation provided by the homeowner, indicating the successful completion of the relocation process and their satisfaction with the services rendered by the moving company. It serves as a crucial step in closing the moving project and ensuring that all expectations have been met.
Special Products: Special products are items that require unique handling or specialised packaging due to their nature or value. This category includes items such as sensitive electronic equipment or medical devices. Moving companies employ specific protocols and materials to ensure the safe transportation of these special products, offering added protection and peace of mind to customers.
Spread Date (Delivery Spread): A spread date, often referred to as a delivery spread, represents a range of potential arrival dates communicated by the agent to the customer. It accounts for variables affecting the delivery timeline, such as distance and logistics. Customers are advised to consider this spread when planning their move, allowing for flexibility in scheduling.
Stair Carry: Stair carry is the process of manually transporting cargo up or down a staircase, which may incur additional charges due to its labour-intensive nature. Experienced movers use specialised equipment to facilitate the safe and efficient movement of items through staircases, ensuring the protection of both possessions and property.
Stair Mobile: Stair mobile equipment is specifically designed for moving cargo up or down staircases. These devices assist movers in navigating challenging staircases and ensure the secure transport of items. Stair mobiles contribute to the overall efficiency and safety of the relocation process.
Strap: Straps are essential moving equipment used to secure stacked crates or layers of cargo within the moving truck. They play a crucial role in preventing shifting and damage during transit. Straps are available in various types, each designed to accommodate specific load sizes and shapes. Proper strapping enhances the security of transported items.
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Termination Clause: The termination clause is a crucial aspect of any removals contract, outlining the conditions under which either party can end the agreement prematurely. In cases where the client or the removal company needs to terminate the contract, it’s important to adhere to the stipulations specified in this clause to avoid potential disputes.
Transit Insurance: Transit insurance is a fundamental component of your relocation, providing coverage for your belongings while they are in transit between your old and new residences. This insurance safeguards against unexpected events, ensuring that any losses or damages incurred during the journey are compensated. It’s advisable to review the coverage limits and terms of your transit insurance to guarantee adequate protection.
Transportation: Transportation encompasses the entire process of moving your possessions from your current location to your new destination. This multifaceted task involves selecting the appropriate mode of transport, arranging logistics, and ensuring the safe transit of your items. Efficient transportation is the cornerstone of a successful relocation.
Truck Inventory: Maintaining a meticulous inventory of items loaded onto the moving truck is essential for effective tracking and accountability. This inventory not only lists the items but also records their condition, making it a valuable reference in case of disputes or claims related to damages or losses during transit. Accurate truck inventories contribute to a smooth and well-documented relocation process.
Transit Time: Transit time denotes the duration it takes for your belongings to travel from your old residence to your new one. Several factors influence transit time, including distance, route, and transportation mode. Being aware of the estimated transit time helps you plan your move efficiently and minimises potential inconveniences.
Temporary Storage: In certain situations, temporary storage may be necessary during a relocation. This involves safely storing your items for a short period until they can be transported to your new location. Temporary storage facilities provide secure and monitored environments for your belongings, ensuring their safety until the final leg of the journey.
Transshipment: Transshipment occurs when cargo is transferred from one vehicle to another during the transportation process. This may happen at designated hubs or terminals to facilitate the movement of goods to their ultimate destination. Transshipment aims to optimise logistics and enhance the efficiency of the overall transportation process.
Tare Weight: Tare weight represents the weight of the moving vehicle (such as a truck or van) when it is empty. This measurement is essential for determining the net weight of your belongings, as it allows the removal company to calculate accurate shipping costs based on the added weight of your items.
Tail Lift: A tail lift is a mechanical platform installed at the rear of certain transport vehicles. It serves the purpose of lifting heavy or bulky items from the ground to the vehicle’s cargo area and vice versa. Tail lifts are particularly useful when dealing with items that cannot be easily lifted by hand, ensuring their safe loading and unloading.
Transit Damage: Transit damage refers to any harm or deterioration that may occur to your possessions while they are in transit. To mitigate the risk of transit damage, it is advisable to properly secure and protect your items during packing and to choose a reputable removal company with a track record of careful handling during transportation.
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Unpacking: Unpacking is an additional service offered by removal companies at the client’s request after the delivery of their belongings. This valuable service entails the meticulous unwrapping and placement of items in their designated spaces within your new home. It not only saves you time and effort but ensures that your possessions are expertly organised for your convenience.
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Valuation (Extra Care Protection): Valuation, also known as Extra Care Protection, represents the approximate value assigned to your shipment. This valuation is a crucial factor in determining the compensation provided by the moving company in case of any damage or loss during the move. It’s essential to discuss the valuation options available with your chosen removal company to ensure your items are adequately protected.
Van-Van: Van-Van, a term used in the removals industry, refers to the transfer of cargo from one van to another during the transportation process. This operation is strategically executed to optimise the delivery of goods, ensuring they reach their destination efficiently and securely.
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Waiting Time: Waiting time is a period during which the moving company temporarily suspends its removal services. This can occur due to various factors, such as delays in receiving the keys to the new location. It’s essential to communicate with your removal company to minimise waiting time and maintain the smooth flow of your relocation.
Waiver: A waiver in the context of removals refers to the deliberate abandonment or exclusion of a specific clause or condition within a contractual agreement. It’s essential to thoroughly review any waivers presented to you by the moving company and seek legal counsel if necessary to understand their implications.
Weighing Procedure: The weighing procedure is the meticulous process of determining the weight of your cargo using certified scales. This step is crucial as it provides an accurate assessment of the weight of your belongings, which is a key factor in calculating the final shipping costs.
Weight Additives: Weight additives encompass the additional weight allocated to the net weight of your shipment to account for the utilisation of empty truck space. These additives play a vital role in ensuring accurate pricing for your removal service.
Weight Break: A weight break is a discount applied when your cargo exceeds a predefined weight threshold. It maximises the efficient use of available space within the moving truck, ultimately leading to cost savings for your relocation.
Weight Guide: A weight guide is a comprehensive manual that contains average weight specifications for various household items. This resource is commonly referenced in shipment liability disputes, serving as a valuable reference for determining cargo weights accurately.
Weight Ticket: A weight ticket is a critical document that itemises both the empty weight of the van and its weight after the cargo has been loaded. This document is instrumental in calculating the overall cost of the freight bill, providing transparency and accountability throughout the moving process.